Our Gold Standard Cleaning Care

We offer gold standard professional hand-cleaning and stain treatment services, especially formulated to preserve the beauty and extend the longevity of your rugs, Oriental carpets, Persian Rugs and tapestries, with decades-long proven excellence.
See our Rug and Tapestry Deep-Wash Hand Cleaning Methods here…

Rug | Tapestry ~ Melted Wax, Encrusted Mud or Rust Stains | Odour Handling Care

From the moment your melted wax, or encrusted mud or rust-stained, odorous rug or tapestry is collected, it is handled and treated with the utmost care during each stage of the treatment and cleaning process at our Rug Care Workshop Studios.

Free Collection | Inspection | Wax, Mud or Rust Stains and Odour Works Go-Ahead

We undertake a detailed initial inspection of the piece that includes any pre-existing repairs, colour-run, fibre wear or moth damage. We then review the extent of the stains and associated odours to assess the rug or tapestry’s specific stain treatment and cleaning needs, and perform a colourfastness test on a concealed area, if required.

Rug Dry De-Dusting | Debris Removal

Before any stain treatments or cleaning steps are undertaken, we carefully hand-blot any present residual moisture, so we can perform a dry de-dusting on the piece. This crucial step is specifically designed for rugs, to gently loosen dust particles and safely eliminate ingrained debris and embedded build-ups in delicate rug fibres that standard vacuuming cannot reach. An effective process that protects and prevents any undue fibre abrasion, while encouraging renewed rug fibre suppleness, thereby allowing our specialised treatment applications, cleaning and conditioning processes to work more effectively.

Wax, Mud or Rust Stains and Odour Applied Treatments

To ensure the best results, wax and encrusted mud-related stains need specialist treatment solutions that are eco-safe for children and pets. Here, treatments are meticulously applied by hand to specific areas to dissolve any remaining particles sitting deep within the pile or yarn fibres. For rust, we use a specific chemical neutraliser to lift metallic staining.

Rug | Tapestry Deep-Wash Hand-Cleaning | Fringes Conditioning | Free Moth Treatment

Following these applications, our traditional deep-wash hand-cleaning methods combined with organic soap solutions neutralise the treatments and gently penetrate and deep cleanse the weaving and its affected areas – giving a better, more reconditioned clean, while actively rejuvenating and reconditioning yarn fibres. We hand-condition any fringes and apply a professional-grade FREE specialist moth treatment as part of this process.

Wax, Mud or Rust Stains and Odour Treatments Flushing Out | Water Extraction

Next, any remaining traces are flushed out and sluiced away with clean fresh water, to ensure all residues and odours are completely eliminated – leaving yarn fibres rejuvenated and reconditioned.

Fringes Dressing | Drying

The cleaned weaving is now placed in a temperature-controlled aerating room, to ensure it is thoroughly aired and dried. Any fringes are then hand-brushed and straightened, with yarn fibres brushed out, the nap laid and the pile buffed and polished.

Free Return Delivery at Your Convenience

After a final inspection, your piece is carefully rolled and securely encased in a protective waterproof sleeve – ready for FREE return delivery to your door, booked at a time that is best for you.

Ready to Transform Your Waxed, Mud-encrusted or Rust-stained Rug or Tapestry?

Accidents and mishaps may happen – but they don't have to ruin your weaving! Our hand-applied Specialist Solutions and Cleaning Care can treat melted wax, encrusted mud or rust stains and lingering odours and thereby help to preserve and protect your weaving and retain its value.

Contact Us today, or click our dedicated, secure gold button (above) to Get a Free No-obligation Rug Cleaning Quote or to book FREE Collection, and we will get back to you promptly.

We transform Melted Wax, Encrusted Mud or Rust Stains and lingering Odours:
See our Before & After Treatments and Cleaning images here…