Get in touch by phone, email or click our dedicated gold Rug Care button for a FREE no-obligation quote for Cleaning, Repair or Alteration services. Whichever option you choose, as specialists, we can help.

We offer a FREE quote for requested services and arrange Uplift and FREE Collection at a time that is best for you.

Rugs, runners and tapestries are handled and assessed for works, with the utmost care at our Rug Care Workshop Studios.

Yarn type, size, stains, old repairs, wear, or colour-run are checked and noted and yarn dye-stability undertaken. After inspection, we reconfirm initial quote, or if any change in details we update it, for works go-ahead.

An effective, pre-wash process specifically designed for rugs that gently loosens dust particles and safely eliminates harmful, ingrained debris and embedded build-ups in delicate woven fibres.

Protects and prevents any undue fibre abrasion during the cleaning process, and encourages renewed rug suppleness.

As Alteration Specialists, we offer gold standard tailored-to-fit Alteration Services such as resizing, reshaping and refitting. All works come with a Life-time Guarantee!

Too Large! Doesn’t Fit! Wrong Shape! Blocked Socket Access! Loose Cables Trip Hazard! – our professional Rug and Runner Alteration can fix all these problems.

Our alteration works are custom-made and applied by hand. We pay careful attention to your rug or runner’s preservation, its pattern and structural integrity, while matching your specified shape, size needs, and chosen finishings. This includes re-attaching all the original labels and trimmings, to ensure a seamless finish.

From the initial concept to the installation of the finished piece, we are here to help you consider every curve and corner your rug alterations project may involve.

We offer cleaning as an optional part of the process, after alteration works are completed. We apply traditional deep wash, hand-cleaning methods combined with organic soap solutions – safe for children and pets. Our cleaning care processes gently penetrate and deep cleanse each piece, giving a better, more reconditioned clean, with colours and textures revived, yarn fibres refreshed, allergens removed and lustre restored.

Cleaning also includes a conditioning treatment for fringes and a FREE moth treatment that eliminates infestations, eggs and larvae, to protect and prolong the lifespan of your rug.

Pieces are thoroughly aired and dried, then brushed to lay the nap, with pile fibres buffed and polished. Completing the revitalising alteration process.

After works, a final inspection is made and your weaving carefully rolled and securely encased in a protective waterproof sleeve – made ready for return delivery.

Next, we will contact you to arrange a FREE Return Delivery at a time that best suits you, with evening/weekend slots and a rug-refitting service also available.

We supply professional-grade anti-slip rug underlay that alleviates systemic rug problems, such as creeping, rucking and wear, while safely protecting the weave foundation of your piece.

We also offer a FREE storage service – up to 45 days in our secure holding bay. This is a complimentary, optional service for any pre-paid cleaned, repaired or altered pieces, so you can enjoy peace of mind while away, knowing your weavings are secure until return delivery.